Sales Channel Integration | Amazon

Sales Channel Integration | Amazon


Detailed below is an overview of the process for setting up integration between Custom Gateway OMS and the Amazon Marketplace. To get started you will need:
  1. Amazon Seller Account - register here if you do not have an account
  2. Amazon MWS Key / Token
Please note that as of November 2022, this integration has been updated to use the latest Amazon SP API. 
An MWS token is needed to allow us to be able to interact with Amazon. The user token represents an authorisation for Order Manager to access Amazon data on behalf of an Amazon Seller.
To get this you need to set Custom Gateway up as a registered third party developer on your seller account
  • Go to your seller central dashboard
  • Click the settings dropdown in the top right of the screen
  • Select the "User Permissions" link
  • Click the button under "Third-party developers and applications" allowing you manage third party access
  • Click the button to authorize and new developer
  • Enter the developer name "Custom Gateway" and one of our developer ID's below depending on your marketplace region
For UK and EU Marketplaces the Developer ID is " 623570218929 "
For the North America Marketplace the Developer ID is " 327469683380" 
  • Accept the Amazon MWS Licence Agreements and click the Next button.
  • You will then be presented with a screen of identifiers and account tokens.
  • Copy your account identifiers (Vendor ID, MWS Authorization Token and Marketplace ID) as your third-party developer needs them in order to programmatically access your Amazon seller account.
  • Paste your account identifiers into an e-mail and send it to your Custom Gateway Onboarder or Support Engineer It is also a good practice to print this page and save it in a safe place.

With these details Custom Gateway can then move forwards to connect your Amazon account and OMS. This relies on the product you sell on Amazon also being in CPP, this may require SKU mapping to transpose SKU coming in from Amazon to match up to CPP products. 

Update - There is now an option on the Amazon integration called "Skip Unknown Products". When enabled, any SKUs that aren't found in Product Manager will be ignored. On a multi line order, only the items with recognised SKUs will be imported into Order Manager. If the order has no recognised SKUs then the entire order will be ignored and not imported.