Shipper Integration | DX

Shipper Integration | DX

Introduction & Prerequisites

Kornit X has created this shipper integration to connect with companies which can integrate with DX to allow for shipping label creation via dispatch scan points. Once an item has been scanned, a shipment is created in the DX system and a shipping label for one of your enabled DX carriers will be generated. To correctly use this integration you must already have an account with DX set up. 
If you do not already have a DX account you can contact them here - DX Account Enquiry

Setup Within Platform

To setup the DX integration, please head to your dropship company and within the advanced settings head to "Shipper Integrations" and click to enable the DX option. This has been shown below. 

In order to enable this integration we require your "Customer ID", "User ID" and "User Password" all of which will be provided by DX within your account with them. Once these options are added you can save the integration setup to enable and this will now be an active shipper integration. 
Please note there is one additional step that only Kornit X staff can set which is that of the "Proxy", please contact the support team for support in setting this by following this link - Click Here


Features Of The DX Integration

You can also set multiple options that you can enable once you have connected with DX and these are the following include the following. Please note that not all of the below features need to be enabled or filled in, these options are available to give users the best service. The features are listed in the way they are within the Platform. 
  1. "Enabled" toggle - When the shipper integration has been turned on this toggle will be set to on. To disable the integration simply slide this to off. 
  2. "Ahead Of Time" toggle - With this toggle enabled, the system will attempt to create a shipment against the order, making the call to the carrier, shortly after order creation. 
  3. "Start Timestamp UTC" textbox - The start timestamp will be set as soon as the integration is enabled, this will be set with UTC timing. 
  4. "Shipment Strategy" dropdown - A Shipment strategy can be set using this dropdown, this will make it so that for every shipment through the integration they will use one of the following option - Single Parcels. This can be left blank if you do not want to specify this. 
  5. "Contact Details" textboxes - There are textboxes that can be filled in with contact details. The following is the list of details that can be set - Title, Name, Last name, Phone, E-mail and Mobile number. 
  6. "Pickup Address Details" textboxes - There are textboxes that can be filled in with pick up address details, these will be printed onto your shipping labels to ensure returns can be set. The following is the list of details that can be set - Organisation name, Address line 1-4, City, Postal Code, County and Country Code. 

Generating a DX shipping label from Platform

Once the DX shipper integration has been configured, you can generated a DX shipping label PDF from within the Platform by taking the following steps.

From within Platform, go to Sales > Order Manager  and locate the order you wish to create a shipping label for. When you have found the order you wish to ship, click on the whole order as shown below. 

After clicking on the order, you will see the Items listed and within these items you will find the Item ID which you need to copy for the next step as shown below. 

Finally, once the item ID has been copied, you need to head to Floor > Shipping Station and scan the barcode on the orders jobsheet or paste the Item ID  in the Dispatch Item box to generate the shipping label PDF for the order. 

Once the shipping label has been printed the order can be shipped. 

DX Carrier & Methods

There are multiple different Service Codes that can be used with DX. Below are some examples of common service codes used with this integration. 
Carrier 
Method
Method Name
DX
1
Next Day+ Delivery
DX
57
Signature Next Day
DX
2
2 Day+ Delivery
DX
11
11 Days Delivery
DX
22
22 Days Delivery
DX
32
32 Days Delivery
DX
46 
46 Days Delivery
Some customers may have their own specific Service codes which will have been set up by DX for you.

Examples

Below is an example of the kind of shipping label the system will generate for DX.

All labels printed for DX will have be sized at approximately A4 size at 210 by 297 millimeters, the above example has been scaled down to fit the page.

FAQs

The below has detailed some frequently asked questions that relate to the DX shipper integration. 
 
My shipping_country is not being set?
The "shipping_country must use a 2-letter ISO code and this not being set is likely the cause. A full list of 2-letter ISO codes can be found linked here. 
 
My products are not passing within orders?
This will likely be down to missing weight information against your products. To check this open the product and go to the "Ecommerce & Data" section of the product and ensure within the data that the "weight" field has been filled in. Without this being set the products will not pass correctly.

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