Shipper Integration | Fedex

Shipper Integration | Fedex

Introduction & Prerequisites

Kornit X has created this shipper integration to connect with companies which can integrate with Fedex to allow for shipping label creation via dispatch scan points. Once an item has been scanned, a shipment is created in the Fedex system and a shipping label for one of your enabled Fedex carriers will be generated. To correctly use this integration you must already have an account with Fedex set up. 
If you do not already have a Fedex account you can contact them here - Fedex Account Enquiry

Setup Within Platform

To setup the Fedex please head to your dropship company and within the advanced settings head to "Shipper Integrations" and click to enable the Fedex option. This has been shown below. 

In order to enable this integration we require your "Account Number", "API Key", "Meter Number" & "Password". All of this will be provided by Fedex within your account with them. Once these options are added you can save the integration setup to enable and this will now be an active shipper integration. 

Features Of The Fedex Integration

You can also set multiple options that you can enable once you have connected with Fedex and these are the following include the following. Please note that not all of the below features need to be enabled or filled in, these options are available to give users the best service. The features are listed in the way they are within the Platform. 
  1. "Enabled" toggle - When the shipper integration has been turned on this toggle will be set to on. To disable the integration simply slide this to off. 
  2. "Testing Mode" toggle - Enabling this toggle will result in the integration being set to a testing scenario so not one that is live.
  3. "Shipment Strategy" dropdown - A Shipment strategy can be set using this dropdown, this will make it so that for every shipment through the integration they will use one of the following options Combined Parcels. This can be left blank if you do not want to specify this. 
  4. "Contact Details" textboxes - There are textboxes that can be filled in with contact details. The following is the list of details that can be set - Persons Name, Company Name, Phone, Address Line 1-3, City, State Code, Postal Code and Country Code.
  5. "Tin Type" dropdown - The Tin Type indicates how the recipient locale handles the tax numbers you supply. You have the option to differentiate TIN Type for shipments in and out of the EU and UK, and internationally through either Business National, Business State, Business Union, Personal National or Personal State. A breakdown of each type can be found under this section of the article.
  6. "IOSS Number" textbox - The IOSS number is required to ensure that orders can be sent to countries within the EU, if this is added you can ship to countries within the EU. 
  7. "Declaration Statement" textbox - The Declaration Statement is required to be filled in here 
  8. "ETD Enabled Countries" textbox - Here you can list the countries of which you wish to ship to, simply list the name and comma separate to add multiple countries. ETD refers to Electronic Trade Documents which offer a quicker customs clearance when shipped items arrive into the country. 
For more information regarding the Declaration Statement and how to set this please refer to the following Fedex documentation found here - Click Here
For more information regarding Electronic Trade Documents (ETD) please refer to the following Fedex documentation found here - Click Here

Tin Type Definitons

Regrading the Tin Types settings the following gives a breakdown of what the differences between the 5 different options are.
  1. Business National - This is used in the US and other countries to indicate the Tax number is a business Tax number at Country (National) level, as opposed for example an EU wide tax number such as an IOSS number.
  2. Business State - Used in US and other countries to indicate the Tax Number is a business Tax number issued at local or State level for the collection of local or state taxes, as opposed to a National Tax number.
  3. Business Union - Used in the EU and similar multi-country Trade zones to identify a Tax number which is recognised within that group of countries. 
  4. Personal State - Used mainly in US, or similar countries, where local or State taxes apply to an individual. Identifies the TIN as a local or State tax number and not a national number.
  5. Personal Union - Used mainly in US, or similar countries, where separate national and local taxes can be applied to individuals. Identifies the TIN as a National tax number.

Generating a Fedex shipping label from Platform

Once the Fedex shipper integration has been configured, you can generated a Fedex shipping label PDF from within the Platform by taking the following steps.

From within Platform, go to Sales > Order Manager  and locate the order you wish to create a shipping label for. When you have found the order you wish to ship, click on the whole order as shown below. 

After clicking on the order, you will see the Items listed and within these items you will find the Item ID which you need to copy for the next step as shown below. 

Finally, once the item ID has been copied, you need to head to Floor > Shipping Station and scan the barcode on the orders jobsheet or paste the Item ID  in the Dispatch Item box to generate the shipping label PDF for the order. 

Once the shipping label has been printed the order can be shipped. 

Fedex Service Codes

There are multiple different Service Codes that can be used with Fedex. Below are some examples of common service codes used with this integration. Please note that the method code is what needs to be used within Platform. 
Fedex
Carrier
Method Name
Method Code
Fedex
Fedex International Priority
INTERNATIONAL_PRIORITY
Fedex
Fedex International Economy
INTERNATIONAL_ECONOMY
Fedex
Fedex 2 Day
FEDEX_2_DAY
Fedex
Fedex Express Saver
FEDEX_EXPRESS
Fedex
Fedex 1 Day Freight
FEDEX_1_DAY_FREIGHT
Fedex
Fedex 2 Day Freight
FEDEX_2_DAY_FREIGHT
Fedex
Fedex 3 Day Freight
FEDEX_3_DAY_FREIGHT
Fedex
Fedex Regional Economy
FEDEX_REGIONAL_ECONOMY
Some customers may have their own specific Service codes which will have been set up by Fedex for you.

Examples

Below is an example of the kind of shipping label the system will generate for Fedex.

All labels printed for Fedex will have be sized at approximately 102 by 152 millimeters.

FAQs

The below has detailed some frequently asked questions that relate to the Fedex shipper integration. 
 
My shipping_country is not being set?
The "shipping_country must use a 2-letter ISO code and this not being set is likely the cause. A full list of 2-letter ISO codes can be found linked here. 
 
My products are not passing within orders?
This will likely be down to missing weight information against your products. To check this open the product and go to the "Ecommerce & Data" section of the product and ensure within the data that the "weight" field has been filled in. Without this being set the products will not pass correctly.

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