Order Status' in OMS Reports

Order Status' in OMS Reports

When generating OMS reports, you may come across a column titled "Statuses"


This column gives the value associated with a specific status shown on an order in OMS. You can find the corresponding status name and description below: 

Status Code Status Name Description
0 Unknown The status of the order is unknown.
1 Received The order has been received by Custom Gateway.
2 Unused Unused
4 In Production (Only when batching is enabled) At least a part of the order has been downloaded by a fulfilment operative.
8 Dispatched The order has been fully dispatched.
32 QC Query The order has a QC query against it.
64 Dispatched (Retailer Notified) Dispatch confirmation has been explicitly pushed to the retailer by Custom Gateway.
128 Cancelled The order has been cancelled.
256 On Hold The order is on hold.
512 Sent to Supplier The order has been routed to an appropriate supplier.
513 Received by Supplier The order has been confirmed as received by an appropriate supplier.
515 Sent to Shipper The order details have been sent to a shipment courier (such as UPS or DPD).
516 Received by Shipper The order details have been confirm by a shipment courier.
517 Pending Dispatch The order is waiting to be confirmed with a shipper.
    • Related Articles

    • Automated Order Status Notification Reports

      You can set up the following reports to automatically send to a nominated email address for each Company or GUID - to help you keep track of orders These are set up to run automatically in the Companies section of the OMS and can also be run manually ...
    • Order Manager | Customer Services: Finding Order Information and FAQ's

      Overview This document will outline how the system can be used to address common order and customer service based queries experienced by Retailers (and Fulfillers). The Platform is designed to offer a self service Order Management System. Retailers ...
    • Order Status API

      Custom Gateway has developed an order status API to allow the order status of each order to be updated.   The following are examples of the API calls required to set the status of orders received from OMS platform via API:   There are two standard ...
    • Production Job Status Overview

      Detailed below is an overview of the production job status options and how they are set   Status  How Set  Filling All jobs are allocated to a batch or routing template which can have a capacity set before they are released to the shop floor. Jobs ...
    • Reporting | Types Of Reports

      Introduction This section of the platform houses our powerful reporting section and tools. Through accessing this page our users have access to a number of different CSV reports which can be generated to display various details for one or more ...