CPP | Getting Started Guide | Section 8: What Support is Available?
8.1 Support Links
At the top right of the screen, you can access several Support Links. These are:
A. Tutorials - This takes you to our Knowledge Base tutorials where you can search to find the answers and information you need
B. Academy - Enrol on our free eLearning Platform 'Gateway Academy' to learn about what our platforms and features have to offer
C. Support - This gives you access to our Support Desk
D. Service Status - Shows live status updates on all of our Systems, along with information on Scheduled Maintenance and Past Incidents.
E. Logout - Logout of the CPP
CPP | Getting Started Guide | Section 1: Introduction
1.1 CPP Getting Started Guide Overview The Getting Started Guide serves as an introduction to the Custom Product Platform for new Users, providing an overview of the core system interface and tools available. To navigate through the articles within ...
CPP | Getting Started Guide | Contents
Contents Section 1: Introduction >> 1.1 Guide Overview 1.2 What is the CPP? 1.3 Common Terminology Section 2: Accessing CPP >> 2.1 Signing In 2.2 Logging Out 2.3 Forgotten Your Password? Section 3: Home Screen >> 3.1 Home Screen Breakdown 3.2 ...
CPP | Getting Started Guide | Section 4: Product Manager
4.1 What is Product Manager? The Product Manager 'houses' the products on CPP, along with all associated product data. As a User of the platform, you will be able to see all of your own Products, along with any others that you have been granted ...
CPP | Getting Started Guide | Section 2: Accessing CPP
2.1 Signing In Users with a subscription will be provided with a CPP User Account and the associated login credentials to access the platform. You can sign in via - cpp.custom-gateway.net 2.2 Logging Out To logout of CPP, you can utilise ...
CPP | Getting Started Guide | Section 7: Exports & Feeds
7.1 Accessing Exports, Imports, and Feeds You can access these by going into product manager and looking towards the bottom left of the screen. 7.2 Exports The Exports function allows you to export your product data to a csv to review and/or amend ...