An Overview of Order Manager

• Related Articles

• Order Manager | Customer Services: Finding Order Information and FAQ's

  Overview This document will outline how the system can be used to address common order and customer service based queries experienced by Retailers (and Fulfillers). The Platform is designed to offer a self service Order Management System. Retailers ...

• Order Manager | Returns

  Introduction Returns is a part of the Kornit X Sales module, allowing for customers to request a return which can then be managed and returned to a return bin on individual orders. Once an item has been returned a Return Shipping Label will be ...

• Product Manager | Updates

  Introduction As part of all products within Catalog > Product Manager there is an option to add updates to products. For example, if a blank product has had a range of new aspect option colours or print sizes added there will be a history audit trial ...

• CSV Order Import Breakdown

  The following article has been split out from the existing Generic FIlesystem article to show users how to use a CSV format to import textual orders into Order Manager found within the Sales module of the Kornit X Platform. For information on setting ...

• Standardised Order Errors | Setup

  Introduction The following article has been created to detail how to set up standardised order errors enabling a clearer & more concise way to report back error patterns from the fulfiller by grouping these by error type in the Kornit X Platform & ...